When you have an accessibility and compliance expert (me, Kris Rivenburgh) with an experienced accessibility developer (Khushwant), both working on an app to streamline digital accessibility projects, you get a platform with everything you need.
- Progress reports
- Compliance documentation
- Assign team members to issues
- Real AI to help with fixes
- Issue prioritization formulas
- Project analytics
- Comment logs
We’ve both seen the existing platform software in the marketplace (which, most of it, probably wasn’t developed by accessibility experts) and decided to build our own project management platform with everything all in one place.
What happened was we streamlined accessibility project management to map with how accessibility projects really flow and what the objective for virtually all clients is: full WCAG 2.1 AA or 2.2 AA conformance.
This last point is an important one because it strikes at a fundamental shift with most software in the marketplace: our platform is based on an actual, manual accessibility audit report and not a scan. Scans are limited and flag only 25% of accessibility issues so any platform that is scan-based is extremely skewed and, basically, worthless (because your results aren’t based on full WCAG conformance).
So the comparison is as simple as: do you want to know your progress based on inconclusive scan results or do you want your progress based on full WCAG conformance?
With that starting point in mind (that Tracker actually tracks with full WCAG conformance), let’s highlight the key features and show you why Tracker is the best accessibility platform.
Progress Reports
You get real monthly reports based on your actual audit results. These reports become part of your compliance documentation and create a clear record of your organization’s commitment to accessibility.
For organizations working through ADA lawsuits or settlement agreements, this documentation demonstrates tangible progress toward conformance. The reports include dated records of all accessibility work performed, expert validation confirmations, and documentation suitable for legal defense if needed.
Team Collaboration
Accessibility Tracker brings your entire team into one workspace where they can see all identified accessibility issues in one place, filter issues by WCAG success criteria or priority, take ownership of specific issues, and document their fixes with notes and comments. This eliminates the constant back-and-forth of emails and spreadsheets that typically slows down remediation projects.
You can assign different team members to the report and give them access to work on specific issues. This focused approach ensures accountability and prevents duplicate work.
AI Integration for Faster Fixes
We’ve integrated artificial intelligence directly into the platform to dramatically reduce remediation time. When you view any accessibility issue, you have access to five AI tools:
- Simplify and Explain – Plain English breakdown for beginners
- Detailed Technical Answer – Advanced code examples and implementation guidance
- Alternative Approaches – Different remediation strategies when the standard fix doesn’t work
- WCAG Standards – Detailed explanation of the relevant success criterion
- Custom Analysis – Open-ended prompts for specific questions
The AI is pre-prompted with not only the above prompts but also your audit information, so you don’t need to think about what to ask. This saves significant time during the remediation process compared to starting from scratch with ChatGPT or other AI tools.
Intelligent Issue Prioritization
One request clients frequently ask about is prioritization: what accessibility issues should we work on first? We developed two distinct formulas based on real data:
Risk Formula – Prioritizes issues based on lawsuit data, focusing on the accessibility issues most commonly claimed in ADA website litigation. This approach helps you minimize legal risk while improving accessibility.
Impact Formula – Uses our 100-point weighted scoring system to identify which issues create the most significant barriers for users with disabilities, considering factors like whether the issue completely blocks access, if workarounds are possible, how many users are affected, and the criticality of the affected functionality.
You can also set your own custom priority to issues as high, medium, or low.
Validation Workflow
One of the most understated aspects of Accessibility Tracker is its validation workflow. Your development team can mark an issue as fixed which means its ready for validation. An expert (usually the auditor) can validate whether or not the issue has been resolved.
This validation process creates accountability and ensures that fixes have actually been made correctly.
Cost-Effectiveness and Time Savings
When you consider the default approach of receiving a spreadsheet with 100+ issues, working through issues with rudimentary prioritization, regular email exchanges with auditors, and multiple meetings to review status, time and hourly developer rates start adding up quickly. If the project loses steam and isn’t completed, this can result in starting the project completely over.
With Accessibility Tracker, you immediately start with a true list of prioritized issues, get immediate feedback on fixes, eliminate communication delays, and focus development resources where they matter most. For most organizations, the efficiency gains alone can save hundreds, if not thousands of dollars in development costs on a medium-sized accessibility project.
Start with Tracker
You can start using Accessibility Tracker by signing up for a free plan. If you need more capacity, you can always upgrade.