App Accessibility Audits (Mobile and Desktop)

Accessible.org offers fairly priced WCAG 2.1 AA audits for mobile and desktop apps.  I’ve contracted with a contributor to the Web Content Accessibility Guidelines (WCAG) to provide full audits and testing for apps.

Of course, audits are needed because of the latest trend in mobile app accessibility lawsuits.

If you’re not familiar with the path to accessibility and legal best practices, what I recommend is the following steps:

  1. A WCAG 2.1 AA audit to identify accessibility issues
  2. Remediation to fix the issues

At your option, you may want a re-audit to check and make sure no issues remain after remediation.

It’s important to get a WCAG 2.1 AA audit (as opposed to 2.0) because 2.1 addresses a handful of mobile specific issues that will be critical to check and account for.

If you’d like certification of accessibility, a statement of conformance can be provided.

The cost of services depends primarily on

  • How much work is to be done (the number of screens)
  • The complexity or difficulty of the work.
  • The current state of accessibility of the app or software

With lawsuits, primarily we think of mobile apps but, of course, when it comes to web accessibility desktop apps are implicated as well.

The Americans with Disabilities Act (ADA) and Section 508 are the laws you’d typically think of when you think of with apps but we’ll probably start to see Federal Fair Housing Act (FHA) claims as well since the real estate industry is already being hammered in 2020 with website accessibility.

I think of Section 508 as more desktop application oriented but, no matter what app or software you have, you could find yourself at the wrong end of a demand letter for app accessibility as plaintiffs’ lawyers become increasingly creative in how they bring claims.

Entities that fall under Section 504 will also need to make their applications accessible.